SERVICE DESCRIPTION, DISCLAIMERS AND LIMITATION OF LIABILITY
1. Nature of Services Provided by DRIPFY UK LTD
DRIPFY UK LTD does not provide any of the following services:
Medical advice or medical consultations
Prescription-based treatments or medications
Medical diagnoses or guarantees of treatment outcomes
Emergency care, urgent medical services, or triage
The establishment of a doctor–patient relationship
DRIPFY UK LTD supports individuals and their locally licensed healthcare professionals by providing:
Educational and general health-related information
Support in the organisation, management, analysis, and presentation of medical information
Research services, including assistance in identifying medical specialists, clinics, or treatment providers
Biostatistical, scientific, and analytical evaluations
Administrative, operational, and marketing-related services
All information and materials provided by DRIPFY UK LTD are intended solely for informational and decision-support purposes and must not be considered a substitute for professional medical advice, diagnosis, or treatment.
All medical decisions remain the sole responsibility of the patient’s treating physician or licensed medical team.
DRIPFY UK LTD bears no responsibility or liability for medical decisions, treatments, or health outcomes resulting from the use of information provided through its services.
2. General Terms and Conditions
2.1 Definitions
Terms such as “Fees”, “Deliverables”, “Agreement”, and “Services” refer to the conditions agreed in writing between DRIPFY UK LTD and the Client.
2.2 Term of the Agreement
The Agreement shall enter into force upon written acceptance by both parties.
Unless otherwise agreed, either party may terminate the Agreement by providing thirty (30) days’ written notice.
2.3 Payments
Invoices issued by DRIPFY UK LTD are payable within thirty (30) days of the invoice date, unless otherwise agreed in writing.
In the event of late payment, statutory interest and recovery costs may be charged in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
2.4 Quality of Services
DRIPFY UK LTD undertakes to perform its services with reasonable skill, care, professional competence, and in compliance with applicable laws and regulations.
Clients confirm that they have full legal capacity and authority to enter into the Agreement.
2.5 Limitation of Liability
Liability is limited to cases of wilful misconduct, gross negligence, or death or personal injury caused by negligence.
DRIPFY UK LTD shall not be liable for indirect or consequential losses, loss of profits, loss of business opportunities, or loss or corruption of data.
Nothing in this Agreement limits liability where such limitation is not permitted under the laws of England and Wales.
2.6 Termination and Consequences
In the event of a material breach of the Agreement, either party may terminate the Agreement with immediate effect.
Confidentiality and data protection obligations shall remain in force after termination of the Agreement.
2.7 Subcontractors
DRIPFY UK LTD may engage third parties or subcontractors to perform parts of the services.
DRIPFY UK LTD remains fully responsible for the performance and quality of the services delivered.
3. Data Protection and UK GDPR Compliance
3.1 Data Controller
DRIPFY UK LTD
71–75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom
Email: info@dripfy.co.uk
DRIPFY UK LTD acts as the Data Controller in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
3.2 Data Processing
The following categories of personal data may be collected, subject to explicit consent where required:
Name, date of birth, health-related data, genetic information, and image or video data.
Personal data is processed exclusively for the purpose of providing and fulfilling the agreed services.
3.3 Data Storage and Security
Personal data is stored and protected in accordance with the principles set out in Article 5 of the UK GDPR.
Access is restricted to authorised personnel only, and data is pseudonymised or anonymised where technically feasible.
Data subjects have the right to request access, rectification, or erasure of their personal data in accordance with Articles 15–17 of the UK GDPR.
3.4 Research Consent (Optional)
Where explicit consent has been provided, anonymised medical or health-related data may be used for research purposes, including the development of preventive and longevity-related methodologies.
Such data is processed exclusively in anonymised form and cannot be used to identify individuals.
4. Communication via Email and Internet
Electronic communication is carried out only with the explicit consent of the user.
Electronic communication must not be used for medical emergencies or for transmitting sensitive medical data without separate and explicit consent.
Users are encouraged to use secure communication platforms or end-to-end encryption where appropriate.